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Central Connecticut State University retained Walker Consultants to improve their parking system. The University has an active parking system serving commuter students, resident students, faculty, staff, outside vendors and contractors, and visitors. Members of the campus community consider parking to be difficult, with queues forming in the morning at the most convenient, and thus preferred, parking facilities. People also reported tardiness due to insufficient parking. With new development on the horizon, the Campus will lose some existing parking, exacerbating congestion.

Walker’s study looks at the adequacy of the parking facilities under current and growth conditions; best parking management practices; technology improvements; the administration and operation of campus parking; policies and enforcement; alternative transportation and transportation demand management (TDM); and ways to improve and enhance communications.

Parking structure

Key Features

  • First task: Address challenges of the parking system
  • Second task: Project future conditions to plan for campus growth

Solutions Provided

  • Parking demand study determined 88% occupancy for the entire parking system, with small surpluses present in less desirable garages and surface lots
  • Demand projections involved short-and long-term recommendations to reduce impacts, such as creating shared parking agreements with owners of nearby resources or removing contractor/vendor parking from campus
  • Parking supply and space allocation pinpointed parking congestion to imbalanced utilization. Recommendations addressed ways to correct utilization imbalances.
  • Study provided management recommendations, including the replacement of hangtags with a strong enforcement system, improvements to wayfinding/signage, discounted rates for carpoolers, supporting alternative transportation methods, and discontinuing reserved parking for faculty/staff


  • Walker’s analyses were formulated in a comprehensive report. The University now has detailed information to improve customer service, manage construction impacts, and plan for growth


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