Vertical transportation (VT) systems—elevators, escalators, and moving walkways—keep people moving safely and efficiently in buildings of all sizes. But like any system, VT comes with its own challenges. Whether it’s an office tower, hospital, airport, or residential building, ignoring these issues can lead to breakdowns, delays, and frustrated users. The good news? Every problem has a solution.
“Proactive planning and modernization keep people moving—and buildings performing.”
1. Problem: Long Wait Times
The Issue: In high-rise or high-traffic buildings, tenants and visitors often experience long waits during peak hours.
Potential Solutions:
- Conduct traffic analysis to anticipate peak flows and identify needed upgrades.
- Modernize control systems to optimize dispatching and reduce wasted trips.
2. Problem: Outdated Equipment
The Issue: Older elevators and escalators are slower, prone to breakdowns, and may not meet current codes.
Potential Solutions:
- Modernize critical components like controllers, machines, and door operators.
- Plan full replacements when systems are obsolete or unsupported by the manufacturer.
- Use phased modernization to keep service running while upgrading one car at a time.
3. Problem: Frequent Breakdowns & Maintenance Issues
The Issue: Frequent “Out of Service” signs disrupt operations and frustrate tenants—especially those with accessibility needs.
Potential Solutions:
- Establish proactive maintenance contracts with regular inspections.
- Perform maintenance condition assessments to find recurring failure points.
- Track key performance indicators (e.g., outages, entrapments, missed maintenance) to identify problem units.
4. Problem: Code Compliance & Safety Risks
The Issue: VT codes evolve, and older systems may not meet current requirements—posing potential liability risks.
Potential Solutions:
- Schedule condition assessments by a qualified VT consultant.
- Upgrade accessibility, fire service, and seismic features as codes require.
- Conduct periodic reviews to stay aligned with ASME, ADA, and local standards.
5. Problem: Energy Inefficiency
The Issue: Older VT systems can be major energy consumers, especially in high-rise buildings.
Potential Solutions:
- Install regenerative drives to recapture braking energy.
- Use LED lighting and efficient motors to reduce power usage.
- Add smart controls that park idle elevators during off-peak hours.
- Include energy-efficient designs in modernization projects.
6. Problem: Poor User Experience
The Issue: Noisy rides, outdated interiors, and jerky motion diminish the user experience and tenant satisfaction.
Potential Solutions:
- Upgrade cab interiors, finishes, lighting, and displays.
- Address ride quality with new machines, controllers, and suspension systems.
- Upgrade hydraulic motors and valves to improve smoothness and performance.
- Add modern fixtures and digital signage for a refreshed appearance.
7. Problem: Space Constraints in Older Buildings
The Issue: Many existing structures weren’t designed for today’s population density, leaving limited space for VT systems.
Potential Solutions:
- Use machine-room-less (MRL) elevators to save space within the hoistway.
- Develop modernization packages customized to existing shaft conditions.
- Engage VT consultants for creative system integration in tight footprints.
8. Problem: Moving Walkway Failures
The Issue: Airports, malls, and large complexes rely on moving walkways—failures disrupt pedestrian flow and damage customer experience.
Potential Solutions:
- Specify heavy-duty components built for continuous operation.
- Increase inspection and cleaning frequency to prevent debris-related breakdowns.
- Use lifecycle planning to anticipate replacements before failures occur.
- Have periodic maintenance assessments performed by a VT consultant.
Final Takeaway
Vertical transportation problems are inevitable—but they’re not insurmountable. With the right consultant and proactive planning, buildings can achieve safe, efficient, and modern systems that meet today’s demands and tomorrow’s expectations.